Terms and Conditions

TERMS OF SERVICE, PRIVACY POLICY & COOKIE POLICY

Digi Solutions UK

Last Updated: 1st March 2026

These Terms of Service, Privacy Policy, and Cookie Policy govern the use of services provided by:

Digi Solutions UK
Email: info@uml-digisolutionsuk.com

Website: https://www.digisolutionsuk.com

By accessing or using the Digi Solutions UK website or services, you agree to comply with and be bound by these Terms.



1. DEFINITIONS

For the purposes of this agreement:

Company refers to Digi Solutions UK

Website refers to https://www.digisolutionsuk.com

Services refers to all services provided by Digi Solutions UK including but not limited to:

  • Search Box Optimisation (SBO)
  • Digital marketing services
  • Online brand promotion
  • Business directory listings
  • Search visibility services
  • Website optimisation services

Client / User refers to any individual or organisation accessing or purchasing services from Digi Solutions UK.



2. ACCEPTANCE OF TERMS

By accessing this website or purchasing services you confirm that:

  • You are at least 18 years of age
  • You have the authority to enter into this agreement
  • You agree to comply with all Terms and Conditions outlined in this document

If you do not agree with these Terms, you must not use the website or services.



3. DESCRIPTION OF SERVICES

Digi Solutions UK provides digital marketing and search optimisation services designed to increase online visibility for businesses.

These services may include:

  • Search Box Optimisation strategies
  • Brand association with search queries
  • Online business listings
  • Digital marketing campaigns
  • Online reputation and brand visibility services

Digi Solutions UK reserves the right to modify, suspend, or discontinue any services at any time without prior notice.



4. CLIENT RESPONSIBILITIES

Clients agree to:

  • Provide accurate business and contact information
  • Ensure their business activities are lawful
  • Not misuse Digi Solutions UK services for illegal, misleading, or fraudulent activities
  • Maintain compliance with advertising and consumer protection laws

Digi Solutions UK reserves the right to suspend or terminate services if misuse is detected.



5. PAYMENT TERMS

All services must be paid according to the agreed pricing structure.

Payment structures may include:

  • One-time service fees
  • Monthly subscription services
  • Campaign-based marketing fees

Invoices must be paid within 14 days unless otherwise stated.

Failure to pay may result in:

  • Suspension of services
  • Removal of business listings
  • Termination of agreement



6. REFUND POLICY

Due to the nature of digital marketing services:

  • Fees are generally non-refundable once work has commenced
  • Refund requests may be reviewed on a case-by-case basis at the sole discretion of Digi Solutions UK.



7. INTELLECTUAL PROPERTY

All website content, systems, processes, and marketing strategies used by Digi Solutions UK remain the intellectual property of the Company including:

  • Website content
  • Marketing frameworks
  • Branding materials
  • Software tools

Clients may not copy, reproduce, or distribute these materials without written consent.



8. LIMITATION OF LIABILITY

Digi Solutions UK provides services on a best-effort basis.

The Company does not guarantee:

  • Specific search engine rankings
  • Guaranteed traffic levels
  • Specific sales results

To the fullest extent permitted by law, Digi Solutions UK shall not be liable for:

  • Loss of profits
  • Business interruption
  • Indirect or consequential damages

Total liability shall not exceed the total amount paid by the client for the service.



9. TERMINATION

Digi Solutions UK may terminate services if:

  • Terms are violated
  • Payment obligations are not met
  • Illegal or unethical activity is suspected

Clients may terminate services with 30 days written notice.



10. GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of:

England and Wales

Any disputes shall be resolved under the jurisdiction of the courts of England and Wales.



PRIVACY POLICY

(UK GDPR & EU GDPR Compliant)

Digi Solutions UK is committed to protecting your personal data and respecting your privacy rights.



1. DATA WE COLLECT

We may collect the following types of data:

Personal Information

  • Name
  • Email address
  • Telephone number
  • Business details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data



2. HOW WE COLLECT DATA

Information may be collected when users:

  • Register on the website
  • Contact Digi Solutions UK
  • Purchase services
  • Use the website
  • Accept cookies



3. LEGAL BASIS FOR PROCESSING DATA

Under UK GDPR and EU GDPR, Digi Solutions UK processes personal data based on:

  • Consent
  • Contractual necessity
  • Legitimate business interests
  • Legal obligations



4. HOW WE USE YOUR DATA

Your data may be used to:

  • Provide requested services
  • Communicate with clients
  • Improve website functionality
  • Process payments
  • Send service updates or marketing communications (where consent is given)

Digi Solutions UK does not sell personal data to third parties.



5. DATA RETENTION

Personal data is retained only for as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes



6. YOUR DATA RIGHTS

Under GDPR you have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Restrict processing
  • Request data portability
  • Withdraw consent

Requests can be made by contacting:

info@uml-digisolutionsuk.com



7. DATA SECURITY

Digi Solutions UK uses appropriate technical and organisational measures to protect data including:

  • Secure servers
  • Encryption
  • Restricted data access

However, no internet transmission is completely secure.



8. INTERNATIONAL DATA TRANSFERS

Where data is transferred outside the UK or EU, Digi Solutions UK ensures protection through:

  • Standard Contractual Clauses
  • Approved international safeguards



COOKIE POLICY

Digi Solutions UK uses cookies in accordance with:

  • UK GDPR
  • EU GDPR
  • Privacy and Electronic Communications Regulations (PECR)



1. WHAT ARE COOKIES

Cookies are small files stored on your device that help websites function efficiently and improve user experience.



2. TYPES OF COOKIES USED

Essential Cookies

Required for website functionality.

Analytics Cookies

Used to measure website traffic and usage.

Marketing Cookies

Used to track marketing campaign effectiveness.

Preference Cookies

Remember user settings and preferences.



3. COOKIE CONSENT

Visitors to the Digi Solutions UK website will be presented with a cookie consent banner allowing them to:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage cookie preferences



4. THIRD PARTY COOKIES

We may use cookies from trusted third-party services including:

  • Google Analytics
  • Advertising platforms
  • Marketing automation tools

These services operate under their own privacy policies.



5. MANAGING COOKIES

Users may control or delete cookies through:

  • Website cookie settings
  • Browser settings



GENERAL CONDITIONS

Digi Solutions UK reserves the right to:

  • Update these policies periodically
  • Modify services
  • Adjust pricing structures with notice

Users are responsible for reviewing updates.



CONTACT INFORMATION

For questions regarding these policies or services, contact:

Digi Solutions UK
Email: info@uml-digisolutionsuk.com
Address: unit 57 Greendale Business Park, Woodbury Salterton. Exeter EX5 1EW
Website: https://digisolutionsuk.com